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Open Access
Article
Publication date: 29 March 2023

Sergio Barile, Maria Vincenza Ciasullo, Mario Testa and Antonio La Sala

Rooting in the literature on training and laying on Kirkpatrick model, this paper aims to explore key drivers of corporate training to identify how they can be combined into an…

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Abstract

Purpose

Rooting in the literature on training and laying on Kirkpatrick model, this paper aims to explore key drivers of corporate training to identify how they can be combined into an integrated framework of learning for human capital development.

Design/methodology/approach

By adopting the constructivist grounded theory, this contribution analyzes the experience carried out in the last ten years by Virvelle, an Italian corporate training firm.

Findings

Results show the rise of five core categories, g1iving rise to an integrated model of Kirkpatrick. Their dynamic interplay led to a new orientation of Kirkpatrick model giving rise to a metalearning ecosystem.

Research limitations/implications

Managerial implications have identified key factors on which building and implementing appropriate corporate training programmes capable of triggering co-generative processes of value creation. Particularly, the essential role of learning quality culture, digital technology and personalization are detected in integrating not only hard but furthermore soft shades of learning. Concerning theoretical implications, the emergence of key structural and systems enabling dimensions for learning, and contextual mechanisms involved in reshaping training effectiveness and achieving integrated learning outcomes are detected. The main limitation of this study lies in the need to generalize results: the conceptualized framework needs to be empirically tested.

Originality/value

The value of this research is built along three main points. The first is the integration among the core categories that an integrated learning system can be built on, promoting learning quality culture through positive feedback loops. The second is represented by the chance to enhance an integrated mutual knowledge development among engaged actors, thereby shaping a more holistic and multidimensional learning model. The third is related to the transversal role that digital technology plays in all phases of the training process as it integrates and enriches them.

Details

The TQM Journal, vol. 35 no. 5
Type: Research Article
ISSN: 1754-2731

Keywords

Article
Publication date: 9 October 2017

Cristina Simone, Antonio La Sala and Marta Maria Montella

The purpose of this paper is to examine peer production (P2P) conceived as an ecosystem for value co-creation. First, this paper provides information on the specific P2P method…

Abstract

Purpose

The purpose of this paper is to examine peer production (P2P) conceived as an ecosystem for value co-creation. First, this paper provides information on the specific P2P method for value co-creation, which is based on distributed technologies, cognitive slack and search for quality, to provide outputs that are open to continuous improvement. Second, aiming to fill the extant literature gap, this paper discusses the efficient dimension of P2P, providing a framework for the net benefit analysis of the economies and diseconomies that affect the value co-creation processes.

Design/methodology/approach

The paper identifies three main literature clusters that are focused on P2P, namely, economical, sociological and organizational clusters, and integrates them with the economics of organizational perspective to elicit information on the efficient dimension of P2P. This efficient dimension is expressed by a net benefit analysis of the economies and diseconomies that affect the P2P value co-creation processes.

Findings

The P2P ecosystem is characterized by the intensive interaction among cognitive slack and distributed technologies. This complex interaction presents interesting implications in terms of efficiency that, until now, have not been analyzed in the literature. Aiming to fill the extant literature gap, this paper provides a consistent analytical framework that simultaneously takes into account the economies of knowledge integration and potential diseconomies, that is, the costs of coordination and loss of control that arise from the adoption and diffusion of distributed technologies.

Originality/value

This paper provides an original explanation of P2P as an emergent ecosystem that serves as a service logics amplifier of value co-creation. In this regard, analysis of the key features of P2P not only sheds new light on P2P, but also allows for the reflection on the ecosystem’s framework, which promotes a virtuous interaction between the conceptual speculation and understanding of reality. Moreover, the proposed framework for the net benefit analysis of the P2P value co-creation model draws the attention of managers and decision makers as they consider the following issue: value co-creation jointly considers not only its benefits, but also its associated costs.

Details

The TQM Journal, vol. 29 no. 6
Type: Research Article
ISSN: 1754-2731

Keywords

Book part
Publication date: 6 September 2019

Amaranta Saguar García

The figure of the Castilian knight Rodrigo Díaz de Vivar, better known as El Cid, is progressively becoming a frequent topic in metal music. This growing presence has been evident…

Abstract

The figure of the Castilian knight Rodrigo Díaz de Vivar, better known as El Cid, is progressively becoming a frequent topic in metal music. This growing presence has been evident particularly since the explosion of power metal in the late 1990s, and the more recent rise of folk metal, being felt not only in Spanish and Spanish-influenced bands, but also in others with no known links to the Spanish culture. This chapter establishes how the choice of such sources influences the final portrait of El Cid in metal music and the message conveyed to and the effect on the listener. The motivation behind the choices above is explored with a focus on musical, socio-cultural and political–ideological factors.

Details

Medievalism and Metal Music Studies: Throwing Down the Gauntlet
Type: Book
ISBN: 978-1-78756-395-7

Keywords

Open Access
Article
Publication date: 18 May 2016

Cosme Alvarado-Esquivel, Antonio Sifuentes-Alvarez and Carlos Salas-Martinez

We sought to evaluate the capacity of the Edinburgh Postnatal Depression Scale (EPDS) in discriminating mental disorders other than depression in pregnant women in northern…

Abstract

We sought to evaluate the capacity of the Edinburgh Postnatal Depression Scale (EPDS) in discriminating mental disorders other than depression in pregnant women in northern Mexico. Three hundred pregnant women attending prenatal consultations in a public hospital in Durango City, Mexico submitted a validated EPDS and were examined for mental disorders other than depression using the Diagnostic and Statistical Manual of Mental Disorders - 4th Ed. (DSM-IV) criteria. Sensitivity and specificity of cut-off points of the EPDS, and positive and negative predictive values were calculated. Of the 300 pregnant women studied, 21 had mental disorders other than depression by the DSM-IV criteria. The best EPDS score for screening mental disorders other than depression was 8/9. This threshold showed a sensitivity of 52.4%, a specificity of 67.0%, a positive predictive value of 11.5%, a negative predictive value of 95.4%, and an area under the curve of 0.643 (95% confidence interval: 0.52-0.76). The EPDS can be considered for screening mental disorders other than depression in Mexican pregnant women whenever a cut-off score of 8/9 is used. However, the tool showed small power to separate pregnant women with and without mental disorders other than depression.

Details

Mental Illness, vol. 8 no. 1
Type: Research Article
ISSN: 2036-7465

Keywords

Article
Publication date: 20 October 2020

José Solana Ibáñez, Manuel Caravaca Garratón and Antonio Soto Meca

The improvement in the efficiency of public management leads to an increase in the quality of services, boosting confidence in institutions and thus generating a multiplier…

Abstract

Purpose

The improvement in the efficiency of public management leads to an increase in the quality of services, boosting confidence in institutions and thus generating a multiplier effect. This paper aims to update the literature on the data envelopment analysis (DEA), which uses a frontier methodology, for measuring the efficiency applied to the defence sector.

Design/methodology/approach

Two main research areas are related through this study: Defence Economics and Efficiency and Productivity Analysis. The frontier methods for measuring technical efficiency are grouped into parametric, non-parametric and semi-parametric. The DEA literature review in the selected sector allows to identify three main fields of work that are discussed in detail.

Findings

Existing empirical research has hardly applied bootstrapping methods to remove bias from the estimates. No empirical work has applied an analysis of efficiency determinants by the inclusion of exogenous variables.

Originality/value

The managerial implications of efficiency are numerous. A line of research is proposed to examine the extent to which efficiency improvements have an impact on reputation and, therefore, on the image of and confidence in institutions. The link between Defence Economics and Corruption Economics is also considered.

Propósito

La mejora de la eficiencia de la gestión pública conduce a un aumento de la calidad de los servicios, impulsando la confianza en las instituciones y generando así un efecto multiplicador. El presente trabajo tiene por objeto actualizar la literatura sobre la metodología frontera de medición de la eficiencia DEA, aplicada al sector de la Defensa.

Diseño/metodología/enfoque

A través de este estudio, se relacionan dos áreas principales de investigación: Economía de la Defensa y Análisis de Eficiencia y Productividad. Los métodos frontera para medir la eficiencia técnica se agrupan en paramétricos, no paramétricos y semiparamétricos. La revisión de la literatura DEA en el sector seleccionado permite identificar tres campos de trabajo principales que se discuten en detalle.

Resultados

La investigación empírica existente apenas ha aplicado métodos bootstrap para eliminar el sesgo de las estimaciones. Ningún trabajo empírico ha aplicado un análisis de determinantes de la eficiencia mediante la inclusión de variables exógenas.

Originalidad/valor

Las repercusiones de la eficiencia en la gestión son numerosas. Se propone una línea de investigación para examinar en qué medida las mejoras de la eficiencia repercuten en la reputación y, por consiguiente, en la imagen y la confianza en las instituciones. También se considera el vínculo entre la Economía de la Defensa y la Economía de la Corrupción.

Article
Publication date: 6 April 2020

Walter Salas-Zapata and Jaiberth Antonio Cardona-Arias

The objective of this study was to build and validate a scale to analyze the knowledge, attitudes and practices on the sustainability of university students.

Abstract

Purpose

The objective of this study was to build and validate a scale to analyze the knowledge, attitudes and practices on the sustainability of university students.

Design/methodology/approach

Psychometric validation was carried out using the criteria of internal consistency, reliability, discriminant power, content validity and predictive validity.

Findings

The KAP scale designed in this study demonstrated excellent psychometric properties and is apt for evaluating knowledge, attitudes and practices in university students.

Originality/value

Transitions toward sustainability require changes in knowledge, attitudes and practices (KAP) related to sustainability, making it necessary to have tools that support educational interventions for sustainability that tend toward a generation of changes in the decisions and behavior of people. In that sense, a KAP scale can be a useful tool to support these interventions. However, studies that use validated scales are scarce.

Details

Journal of Applied Research in Higher Education, vol. 13 no. 1
Type: Research Article
ISSN: 2050-7003

Keywords

Article
Publication date: 31 January 2024

Juan F. Prados-Castillo, Juan Antonio Torrecilla-García and Francisco Liébana-Cabanillas

The primary objective of this study is to ascertain how Metaverse technologies, primarily virtual reality (VR) and augmented reality (AR), redefine tourism experiences. It aims to…

Abstract

Purpose

The primary objective of this study is to ascertain how Metaverse technologies, primarily virtual reality (VR) and augmented reality (AR), redefine tourism experiences. It aims to delve into the capabilities of these technologies in eliminating conventional physical and economic barriers and enabling virtual exploration of destinations. Additionally, this study seeks to understand how tourism enterprises can leverage Metaverse technologies for operational efficiency and enhance customer satisfaction.

Design/methodology/approach

This research uses a two-pronged methodological approach, incorporating bibliometric analysis techniques and a systematic literature review. Bibliometric analysis provides a quantitative assessment of existing literature, identifying key trends, authors and publications in the domain of Metaverse tourism. Concurrently, this systematic literature review qualitatively evaluates the content and context of these studies, focussing on the applications of VR and AR in tourism as well as the managerial and consumer implications therein.

Findings

The findings reveal a significant uptick in literature production in the Metaverse tourism domain post-2018, indicating a burgeoning interest in this field. Metaverse facilitates a unique blend of engaging and personalised tourism experiences from the comfort of one’s home. Moreover, tourism enterprises stand to gain from streamlined booking processes and to improve operational efficiency, which in turn augments customer satisfaction.

Research limitations/implications

This research is confined to the analysis of the existing literature and does not involve primary data collection, which could limit the comprehensiveness of the insights. Moreover, the nascent stage of Metaverse technology in tourism presents a challenge in deriving conclusive implications. This study underscores the need for further empirical research to validate the theoretical frameworks discussed and explore the long-term implications of Metaverse technologies in the tourism sector.

Practical implications

Metaverse opens avenues for tourism enterprises to enhance their customer engagement and operational efficiency. It offers a novel platform for immersive and personalised travel experiences, thereby potentially increasing the market reach and customer satisfaction. The streamlined processes facilitated by Metaverse could also lead to cost reduction and increased profitability for tourism enterprises.

Social implications

The integration of Metaverse technologies could democratise travel experiences, allowing individuals who might be economically or physically constrained to virtually explore global destinations. However, it also raises concerns regarding the digital divide and potential loss of authentic human interactions and cultural exchanges that traditionally characterise tourism.

Originality/value

This study is among the pioneering efforts to quantitatively and qualitatively analyse the burgeoning field of metaverse tourism. By amalgamating bibliometric analysis with a systematic literature review, it unveils the potential of Metaverse technologies in transcending conventional tourism paradigms, presenting a comprehensive understanding of the practical, managerial and consumer-centric implications therein.

设计/方法/途径

本研究采用了双管齐下的方法, 既有文献计量分析技术, 又有系统的文献综述。文献计量分析对现有文献进行定量评估, 确定元旅游领域的主要趋势、作者和出版物。同时, 系统性文献综述对这些作品的内容和背景进行了定性评估, 重点关注虚拟现实(VR)和增强现实(AR)在旅游业中的应用以及对管理和消费者的影响。

研究目的

本研究的主要目的是确定元宇宙技术(主要是 VR 和 AR)如何重新定义旅游体验。研究旨在深入探讨这些技术在消除传统物理和经济障碍以及实现目的地虚拟探索方面的能力。此外, 本研究还试图了解旅游企业如何利用元数据技术提高运营效率和客户满意度。

研究结果

研究结果表明, 2018 年后, Metaverse 旅游领域的文献产量大幅上升, 表明人们对这一领域的兴趣日益浓厚。Metaverse 可以让人们在家中就能享受到独特的个性化旅游体验。此外, 旅游企业可从简化预订流程和提高运营效率中获益, 进而提高客户满意度。

研究限制/影响

本研究仅限于对现有文献的分析, 不涉及原始数据收集, 这可能会限制研究见解的全面性。此外, Metaverse 技术在旅游业中的应用尚处于起步阶段, 这对得出结论性影响提出了挑战。本研究强调有必要开展进一步的实证研究, 以验证所讨论的理论框架, 并探索元数据技术在旅游业中的长期影响。

实际意义

Metaverse 为旅游企业提高客户参与度和运营效率开辟了道路。它为身临其境的个性化旅游体验提供了一个新颖的平台, 从而有可能提高市场覆盖率和客户满意度。Metaverse 推动的简化流程还可降低旅游企业的成本, 提高其盈利能力。

社会影响

Metaverse 技术的整合可以使旅游体验平民化, 让经济或身体条件有限的人也能以虚拟方式探索全球旅游目的地。然而, 它也引发了人们对数字鸿沟的担忧, 以及对传统旅游业所特有的真实人际互动和文化交流的潜在损失的担忧。

原创性/价值

本研究是定量和定性分析新兴的 Metaverse 旅游领域的开创性研究之一。通过将文献计量学分析与系统的文献综述相结合, 本研究揭示了元数据技术在超越传统旅游范式方面的潜力, 并对其中的实用、管理和以消费者为中心的含义提出了全面的理解。

Diseño/metodología/enfoque

Esta investigación utiliza un enfoque metodológico doble, que incorpora técnicas de análisis bibliométrico y una revisión sistemática de la literatura. El análisis bibliométrico proporciona una evaluación cuantitativa de la literatura existente, identificando tendencias, autores y publicaciones clave en el ámbito del turismo en el Metaverso. Al mismo tiempo, la revisión sistemática de la literatura evalúa cualitativamente el contenido y el contexto de estos trabajos, centrándose en las aplicaciones de la Realidad Virtual (RV) y la Realidad Aumentada (RA) en el turismo, así como en sus implicaciones para la gestión y el consumidor.

Objetivo

El objetivo principal de este estudio es determinar cómo las tecnologías asociadas al Metaverso, principalmente la RV y la RA, redefinen las experiencias turísticas. Pretende profundizar en las capacidades de estas tecnologías para eliminar las barreras físicas y económicas convencionales y permitir la exploración virtual de los destinos. Además, este estudio pretende entender cómo las empresas turísticas pueden aprovechar las tecnologías relacionadas con el Metaverso para mejorar la eficiencia operativa y la satisfacción del cliente.

Conclusiones

Los resultados revelan un aumento significativo en la producción de literatura en el ámbito del turismo en el Metaverso desde el año 2018, lo que indica un creciente interés en este campo. El Metaverso facilita una combinación única de experiencias turísticas atractivas y personalizadas desde la comodidad del hogar. Además, las empresas turísticas se benefician de la agilización de los procesos de reserva y la mejora de la eficiencia operativa, lo que a su vez aumenta la satisfacción del cliente.

Limitaciones e implicaciones de la investigación

La investigación se limita al análisis de la bibliografía existente y no incluye la recopilación de datos primarios, lo que podría limitar la exhaustividad de las conclusiones. Además, el estado incipiente de la tecnología relacionada con el Metaverso en el turismo supone un reto a la hora de extraer implicaciones concluyentes. Este estudio subraya la necesidad de realizar más estudios empíricos para validar los marcos teóricos discutidos y explorar las implicaciones a largo plazo de estas tecnologías en el sector turístico.

Implicaciones prácticas

El Metaverso abre vías para que las empresas turísticas mejoren su compromiso con el cliente y su eficiencia operativa. Ofrece una plataforma novedosa para experiencias de viaje inmersivas y personalizadas, con lo que aumenta potencialmente el alcance del mercado y la satisfacción del cliente. La racionalización de los procesos facilitados por el Metaverso también podría conducir a la reducción de costes y al aumento de la rentabilidad de las empresas turísticas.

Implicaciones sociales

La integración de las tecnologías relacionadas con el Metaverso podría democratizar las experiencias de viaje, permitiendo a personas con limitaciones económicas o físicas explorar virtualmente destinos globales. Sin embargo, también suscita preocupación en relación con la brecha digital y la posible pérdida de interacciones humanas auténticas e intercambios culturales que tradicionalmente caracterizan al turismo.

Originalidad/valor

Este estudio es uno de los pioneros en analizar cuantitativa y cualitativamente el creciente campo del turismo en el Metaverso. Amalgamando el análisis bibliométrico con una revisión sistemática de la literatura, desvela el potencial de las tecnologías relacionadas con el Metaverso para sacar a la luz los paradigmas turísticos convencionales, presentando una comprensión exhaustiva de sus implicaciones prácticas, de gestión y centradas en el consumidor.

Book part
Publication date: 19 October 2012

A.-M. Nogués-Pedregal

Following the adage that “an image is worth ten thousands words,” this chapter will use ethnographic pictures to illustrate two main ideas. First, tourism should be analyzed as…

Abstract

Following the adage that “an image is worth ten thousands words,” this chapter will use ethnographic pictures to illustrate two main ideas. First, tourism should be analyzed as one of the names of power. It is so because tourism fractures the continuum of reality differentiating the elements; it constantly names and arranges them into cultural categories. It also channels the relations among those elements and engenders a distinctive time-space binomial (Bakhtin, 1937) that renders these relations meaningful to people. Tourism gives a peculiar sense to the social life of groups in destinations and, consequently, orientates their daily life practices. The second idea is that tourism is probably the most sophisticated elaboration of capitalism. It is a new historical mode of managing reality. It contributes to perpetuate the center–periphery exploitation system and makes feasible the conversion of any place into a desirable destination. It not only provides with the necessary materiality of transport, room and board, and entertainment for customers, but it also commercializes the intangible and produces new meanings. Thus, to study tourism implies to analyze that complex set of sociotechnical practices and devices that, linking the desirable and the feasible, enable certain social groups to spend their leisure time away from their quotidian, including what they do in those places and the social processes induced at their destinations.

Details

Culture and Society in Tourism Contexts
Type: Book
ISBN: 978-0-85724-683-7

Book part
Publication date: 23 March 2017

Barbara de Lima Voss, David Bernard Carter and Bruno Meirelles Salotti

We present a critical literature review debating Brazilian research on social and environmental accounting (SEA). The aim of this study is to understand the role of politics in…

Abstract

We present a critical literature review debating Brazilian research on social and environmental accounting (SEA). The aim of this study is to understand the role of politics in the construction of hegemonies in SEA research in Brazil. In particular, we examine the role of hegemony in relation to the co-option of SEA literature and sustainability in the Brazilian context by the logic of development for economic growth in emerging economies. The methodological approach adopts a post-structural perspective that reflects Laclau and Mouffe’s discourse theory. The study employs a hermeneutical, rhetorical approach to understand and classify 352 Brazilian research articles on SEA. We employ Brown and Fraser’s (2006) categorizations of SEA literature to help in our analysis: the business case, the stakeholder–accountability approach, and the critical case. We argue that the business case is prominent in Brazilian studies. Second-stage analysis suggests that the major themes under discussion include measurement, consulting, and descriptive approach. We argue that these themes illustrate the degree of influence of the hegemonic politics relevant to emerging economics, as these themes predominantly concern economic growth and a capitalist context. This paper discusses trends and practices in the Brazilian literature on SEA and argues that the focus means that SEA avoids critical debates of the role of capitalist logics in an emerging economy concerning sustainability. We urge the Brazilian academy to understand the implications of its reifying agenda and engage, counter-hegemonically, in a social and political agenda beyond the hegemonic support of a particular set of capitalist interests.

Details

Advances in Environmental Accounting & Management: Social and Environmental Accounting in Brazil
Type: Book
ISBN: 978-1-78635-376-4

Keywords

Article
Publication date: 3 August 2015

Emma García-Meca and Jose Antonio García García

The purpose of this paper is to analyze the influence of political presence on profitability in Spanish savings banks. Together with political connections, the paper analyzes the…

Abstract

Purpose

The purpose of this paper is to analyze the influence of political presence on profitability in Spanish savings banks. Together with political connections, the paper analyzes the effects of chairmen’s banking experience on the efficiency of the savings banks.

Design/methodology/approach

Information was collected from all the savings banks in the sample for the period 2002-2009. The database used combines time series with cross-section data to give a panel of data to be estimated with this methodology.

Findings

After differentiating between municipal and regional participation, the results show that regional participation causes lower efficiency in a savings bank. There is no evidence that the financial experience of the chairman is an aspect that improves savings banks’ profitability.

Originality/value

The analyses undertaken in this paper help to detect whether certain corporate governance practices affect stakeholders' interests and the economy as a whole, through their effects on economic and financial interests, like the efficiency of savings banks. The paper lends support to the recent legal reforms aimed at reducing political presence on the boards of savings banks.

Objetivos

El principal objetivo de este trabajo es analizar la influencia de la presencia política en la rentabilidad de las cajas de ahorro españolas. También se estudia el efecto de la experiencia bancaria del presidente en la eficiencia de las cajas.

Diseño/metodologia

La información se ha obtenido de las cajas de ahorro españolas durante el periodo 2002-2009. La base de datos utiliza datos temporales con información cross-seccional, permitiendo el uso de datos de panel como metodología principal.

Resultados

Tras diferenciar entre participación política municipal y regional, los resultados muestran que es la presencia regional la que causa menor eficiencia en las cajas. No hay evidencia de influencia de la experiencia bancaria del presidente.

Originalidad/valor

Los análisis realizados en el trabajo ayudan a detector si ciertas prácticas de gobierno afectan los intereses de los stakeholders y la economía como un todo, analizando sus efectos es aspectos económicos, como la eficiencia de las cajas. El documento apoya las recientes reformas legales, tendentes a reducir la presencia política en los consejos de las cajas de ahorro.

Details

Academia Revista Latinoamericana de Administración, vol. 28 no. 3
Type: Research Article
ISSN: 1012-8255

Keywords

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